Terms of Service

Please read these terms carefully before using SympLog

Last updated: 12/5/2025

Acceptance of Terms

By downloading, installing, or using the SympLog app, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the app. These terms apply to all users of the app, regardless of how you access or use it.

Use of the App

SympLog is designed as a personal lifestyle and wellness tracking app. It allows you to record and monitor information such as symptoms, mood, sleep, and other aspects of your daily life. You agree to: • Use the app only for lawful purposes • Not attempt to reverse engineer, modify, or interfere with the app or its security features • Not use the app for any commercial purposes without our prior written permission • Take responsibility for all data you enter into the app and any interpretations or decisions you make based on that data The app is not intended to replace professional medical advice, diagnosis, or treatment.

No Medical Advice & Not a Medical Device

SympLog is a lifestyle and wellness tracking app and is not a medical device. The app does not provide medical or clinical advice, diagnosis, treatment recommendations, or care. Any information, trends, correlations, or entries shown in the app are for general informational and self-tracking purposes only and must not be relied upon as a substitute for professional medical advice or judgment. You should always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition, symptoms, or treatment and never disregard professional medical advice or delay seeking it because of something you have seen in the app.

Emergency and Critical Situations

SympLog is not designed or intended for use in emergencies or for monitoring conditions that require real-time medical supervision. You must not use the app to: • Request emergency help • Monitor life-threatening conditions • Replace emergency services or urgent care If you believe you may be experiencing a medical emergency or feel unwell, call your local emergency number or contact a healthcare professional immediately. Do not rely on the app for emergency communication or urgent medical decisions.

Data, Privacy, and Security

SympLog is designed so that your health-related data is stored locally on your device. We do not require an account for basic use of the app, and we do not collect or store your personal health data outside of your device. The only data we receive is minimal technical information when errors occur (such as device model, OS version, app version, locale, timezone, and error details), as described in our Privacy Policy. This technical data does not include your personal health entries and is used solely to diagnose and fix issues. If you choose to export your data, the exported file is encrypted and protected with a password. However, no method of storage or transmission is completely secure. You are responsible for: • Choosing a strong password and keeping it confidential • Storing exported files and backups in a safe place • Managing and deleting any copies you create or transfer to other devices or services For more details about how we handle data, please refer to our Privacy Policy, if provided separately.

Device Security and User Responsibility

Your data security also depends on how you manage and protect your device. You are solely responsible for the security of your device, operating system, and any methods used to access the app (such as device passcodes, biometric authentication, or other security features). We are not responsible for any unauthorized access to your data that results from: • Loss, theft, or sale of your device • Failure to use a device passcode or other security features • Sharing your device, passwords, or exported data with others • Malware or other security issues on your device that are outside our control.

Age Restrictions

SympLog is intended for use by individuals who are at least 16 years old, or the age of digital consent in your country, whichever is higher. If you are younger than this, you may only use the app with the consent and supervision of a parent or legal guardian. By using the app, you represent that you meet these age requirements or that you have obtained consent from a parent or legal guardian.

Disclaimer of Warranties

The app is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that: • The app will be error-free, uninterrupted, or available at all times • The app will meet your specific requirements or expectations • Any data, statistics, trends, correlations, or other information displayed in the app is complete, accurate, or reliable Any use of the app, including reliance on any information generated from the data you enter, is at your own risk. Always consult with qualified healthcare providers for medical advice.

Limitation of Liability

To the maximum extent permitted by law, BitByBit.ch and its developers, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the app. This includes, but is not limited to, damages for: • Loss, corruption, or unauthorized access to data • Health or lifestyle decisions made based on data or information in the app • Loss of opportunities or goodwill • Device malfunction or incompatibility In any case where liability cannot be excluded under applicable law, our total aggregate liability arising out of or in connection with your use of the app shall be limited to the minimum amount permitted by applicable law.

App Changes and Availability

We reserve the right to modify, update, suspend, or discontinue the app (or any part of it) at any time, temporarily or permanently, with or without notice. We do not guarantee that the app, or any data stored in it, will always be available. You are responsible for regularly exporting and backing up any data you wish to keep. We are not liable for any damages or losses resulting from changes to the app, updates, or discontinuation of the app or any of its features.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms or your use of the app shall be subject to the exclusive jurisdiction of the courts located in Switzerland, unless mandatory law provides otherwise. By using the app, you agree to submit to the personal jurisdiction of these courts.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective when posted within the app or on our website, or when we otherwise notify you. Your continued use of the app after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these terms periodically to stay informed about your rights and obligations.

Contact Us

If you have any questions about these Terms of Service, please contact us at: BitByBit.ch Email: legal@bitbybit.ch We are committed to addressing your concerns and improving our services.

Questions about our terms? legal@bitbybit.ch